If your item has arrived damaged due to shipping and/or factory defects and falls under our warranty terms located HERE, please fill out the form below or call us toll free. A representative will contact you within 12 hours.
Full Name:* (e.g. Henry Smith)
Email:* (e.g. example@ivoog.com)
Phone Number: (e.g. (555) 123-4567)
Model:* (e.g. XM-3500Li Electric Scooter)
Ship To Address:* (e.g. 123 Main Street)
Ship To Zip Code:* (e.g. 20001)
Invoice/Transaction Number: (i.e. size varies)
Serial Number: (i.e. size varies)
Problem:* Shipping Damage(s) Factory Defect(s) Not Sure
Comments: